cbd99 Terms and Conditions

cbd99 is an online gaming and betting platform for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between the authority operating the cbd99 platform ("cbd99", "we", "us") and the user ("you", "member").

These terms apply to the cbd99 website (cbd99.cam), its mobile version, and all services under it. By accessing, registering, logging in, or using any service on the platform, you agree to these terms.

Along with these terms, our Privacy Policy and Responsible Gaming Policy also govern your use of the platform. It is recommended that you read these documents together.

2.1 Age Requirement

To use cbd99, you must be at least 21 years of age. This platform is for those aged 21 and above only. By registering, you confirm that you are 21 or older. We may request proof of identity at any time to verify your age.

2.2 Geographic Restrictions

cbd99 provides services to users in Bangladesh. Using the platform from areas where online gaming is prohibited under local law is strictly forbidden. Users are responsible for complying with the applicable laws of their own country or region.

2.3 Registration Process

When creating an account, you must provide accurate and complete information, including:

• Full name (matching your national identity card)
• Active mobile number and email address
• Date of birth (for age verification)
• A secure password

cbd99 reserves the right to suspend or cancel accounts registered with false information. Each individual may operate only one account.

2.4 Identity Verification (KYC)

To ensure security and protect accounts, cbd99 may request identity verification from users at any time. This may require submission of a national identity card, passport, or other government-issued documents. Withdrawals may be restricted until identity verification is complete.

3.1 Account Security

It is entirely your responsibility to keep your account secure. Do not share your login credentials (username and password) with anyone. cbd99 is not liable for any loss resulting from unauthorized access to your account.

3.2 Multiple Accounts Prohibited

A user may not create more than one account. If it is found that a person is operating multiple accounts, all accounts will be closed and the associated balances may be forfeited.

3.3 Account Suspension and Closure

cbd99 reserves the right to suspend or close accounts in the following circumstances:

• Violation of terms and conditions
• Suspicion of fraudulent activity
• Suspicion of money laundering
• Providing incorrect or false information
• Failure to submit requested verification documents

3.4 Self-Closure of Account

You may request account closure at any time via our live chat or email. Any eligible balance in the account will be made available for withdrawal before closure.

4.1 Accepted Payment Methods

cbd99 currently accepts deposits via the following methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

4.2 Minimum Deposit Amount

The minimum deposit amount for each method is ৳100 (one hundred taka). No deposit below this amount will be accepted.

4.3 Deposit Processing

After a payment is successfully completed, the credit generally appears in the account within a short time. If there is a delay for any reason, contact us via live chat and have your payment screenshot or transaction ID ready.

4.4 Third-Party Payments

Depositing into your cbd99 account from another person's account is strictly prohibited. All deposits must be made from a payment method registered in your own name.

5.1 Minimum Withdrawal

The minimum amount for each withdrawal is ৳800 (eight hundred taka). Withdrawal requests below this amount will not be processed.

5.2 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 15 minutes to 2 hours. Additional time may be required if identity verification or security checks are needed.

5.3 Withdrawal Conditions

Before making a withdrawal, ensure that:

• Your account identity verification is complete
• The wagering requirements of any active bonus have been met
• The withdrawal amount is above the minimum limit
• Your payment method is verified

5.4 Withdrawal Rejection

If a withdrawal request is rejected, our support team will inform you of the reason. If fraud is suspected, the withdrawal may be placed on hold until an investigation is complete.

6.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 10 times (10x). This means you must wager an amount equal to 10 times the total bonus before it can be withdrawn.

6.2 General Bonus Terms

• Each bonus offer has its own specific terms — read them before accepting an offer
• Bonuses may only be used on specific games unless stated otherwise
• Bonus funds cannot be transferred to another account
• No more than one bonus may be active at a time
• If any irregularity related to a bonus is found, cbd99 reserves the right to cancel the bonus

6.3 Cashback and VIP Program

cbd99's VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback benefits are available at each tier:

• Bronze: Up to 0.3% cashback per week
• Silver: Up to 0.5% cashback per week
• Gold: Up to 0.8% cashback per week

Through regular activity and participation on the platform, you can advance to higher tiers.

6.4 Promotion Changes

cbd99 reserves the right to change, cancel, or temporarily suspend any promotional offer at any time. Visit the Offers / Promotions page regularly for updates on current offers.

7.1 Fair Play

All games on cbd99 are operated on the basis of fair play principles. Game outcomes are determined by the certified systems of the respective game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, etc.). cbd99 does not alter game outcomes.

7.2 Validity of Bets

Once a bet is confirmed, it cannot be changed or cancelled unless it is proven that the bet was accepted incorrectly due to a technical error. If gameplay is interrupted due to loss of internet connection or a technical issue, the data stored on the game server will be considered final.

7.3 Betting Limits

Minimum and maximum bet amounts may be set for each game and event. These limits will be clearly displayed in the game interface. cbd99 reserves the right to change these limits at any time.

7.4 Live Casino

Live casino games are operated in real time. If the connection is lost during a live session or a game is cancelled for technical reasons, a decision will be made in accordance with the applicable rules. The live dealer's decision is final unless a clear error is proven.

• Gaining unfair advantage through fraud, hacking, or software manipulation
• Using the platform for the purpose of money laundering
• Creating multiple accounts to exploit bonus benefits
• Using third-party payment methods
• Gaining unauthorized access to another user's account
• Using bots or automated software to play games
• Intentionally exploiting any technical vulnerability of the platform
• Threatening or harassing other members
• Submitting false identity documents or other fraudulent documents

The protection of your personal information is very important to us. cbd99 uses SSL encryption technology to keep all data and transactions secure. Full details of how your information is collected, used, and stored can be found in our Privacy Policy.

cbd99 will never ask for your password or full payment details via email or chat. If you receive such a request, notify our support team immediately.

cbd99 firmly believes in responsible gaming. Gaming is a form of entertainment, not a source of income. We encourage all members to set their own limits and enjoy gaming for recreational purposes.

If you feel that gaming is affecting your daily life, use the tools available on our platform:

• Set deposit limits
• Session time limits
• Temporary break (cooling-off period)
• Self-exclusion

11.1 Limitations in Service Delivery

cbd99 always strives to provide uninterrupted service. However, service may be temporarily disrupted due to technical issues, maintenance work, or other unavoidable reasons. In such situations, cbd99's liability is limited.

11.2 Third-Party Services

cbd99 is not directly liable for any loss caused by issues in game providers' systems. However, in such events, we will cooperate with the relevant parties to reach a resolution.

11.3 Financial Loss

Gaming inherently carries financial risk. Winning or losing in gambling is entirely the result of the user's own decisions. cbd99 is not liable for any loss in a game, unless it is proven that the loss was entirely due to a fault in the platform.

11.4 Applicable Law

The provisions of the relevant law shall apply in the interpretation and enforcement of these terms and conditions. If any dispute arises, both parties will attempt to resolve it through discussion. If necessary, the applicable rules for dispute resolution will be followed.

cbd99 reserves the right to amend these rules and terms and conditions at any time. For significant changes, we will endeavour to notify users via email or through the platform.

Continuing to use the platform after updated terms and conditions are published will be considered as acceptance of the new terms and conditions.

The latest terms and conditions will always be available on this page. The date of the most recent update will be noted at the top of the page.

If you have any questions or complaints about these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 — log in to the site for instant support (in Bengali)
• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day (BST, UTC+6)

Our support team is always ready to answer any of your questions. If you have any uncertainty about the terms and conditions, contact us before you start playing.